Professionals now have the entire subscriber account at their fingertips without the need to log into multiple places
Bradenton, Florida -September 7, 2020 -WorkHorse AlarmCompany.Software is now integrated with Rapid Response Monitoring. The firm completed this integration as several valued and notable Dealers came on board.
With a Two-Way Sync from WorkHorse AlarmCompany.Software to Rapid Response, professionals now have the entire subscriber account at their fingertips without the need to log into multiple places. WorkHorse easily allows both office and field service representatives to take full control of a customer account, along with billing/RMR (Recurring Monthly Revenue) and service history. The Web interface is intuitively easy to use.
“WorkHorse shines in how we allow professional alarm and integration companies to manage their entire organization’s sales, subscriptions, installations, and service issues. This, instead of just their alarm dealership, saves them time which is money,” says Steven Hayes, President of WorkHorse, Inc.
WorkHorse was built on a modern framework, which is mobile responsive and allows end users to have functionality on all computer and mobile platforms.
“Working with Rapid Response was a long time in the making,” says Hayes. “In fact, I used them as my central station when I started in the alarm industry back in 2008. Rapid Response has always been a top notch Central Station.”
WorkHorse to Rapid; Rapid to WorkHorse requires Two-Way Sync, which provides access to Account Data, Addresses, Emergency Contacts, Zones, History, as well as On/Off Test & On/Off Line, Terminate Account, and Account Audits.
“Working with Rapid was a great experience. Their team was easy to get in touch with and on top of any questions that we had.” says Denys Troshuk, API Developer with WorkHorse.
“Steven and the WorkHorse team are doing great things and we’re glad to partner with them in order to bring the WorkHorse integrated features to the Rapid Response family of Dealers.” says Chris Denniston, Director of Marketing, Rapid Response.
To contact WorkHorse for more information, call +1-855-354-1775, email steven.hayes@WorkHorseSCS.com, or visit www.WorkHorseSCS.com.
WorkHorse, Inc. is a Bradenton, FL based business that designs AlarmCompany.Software along with other Service Company Based Modules for Marketing and Payroll.
About Rapid Response Monitoring
Rapid Response Monitoring is a leading provider of Professional Monitoring Services headquartered in Syracuse, NY with a fully redundant center in Corona, CA.
Visit www.WorkHorseSCS.com for more information.