ESC Central
Truly independent
We are in business to serve the needs of independent dealers. ESC Central is a Communication Center that provides Central Station Services, without selling or servicing alarm systems. We do not compete with our dealers.
Services
Standard Burglar Alarm Monitoring
Standard Fire Alarm Monitoring
Specialized Supervisory Alarms: We monitor alarms such as temperature alarms, Chicken houses, and other devices designed to detect specialized conditions.
Video Monitoring: Video verification has increasingly become an area of interest for the security industry.
Elevator Phones: Ever wondered where those phones go in an elevator? Many of our dealers have accounts set up for them to report to us and we will notify the appropriate response agency in the event of a malfunctioning elevator.
Dealer Billing: Dealer billing is offered in several convenient payment cycles. You can choose between a monthly, quarterly, semi-annual, or annual bill. You also have the option of automatic credit card payments.
Customer Billing Made Simple: Customer billing enables you to concentrate more on sales while we handle the billing for you. We can bill the customer, make necessary deductions, and send you a check every month. It’s that simple!
Answering Service: We give dealers the ability to have all calls forwarded to our staff for prompt answering.
Dealer Access: Account information can be retrieved through a standard web browser, using an encrypted connection to the Internet.
Activity Notification: Daily activity notification by fax or e-mail lets you see what occurred the previous day on all of your accounts.
Mobile Devices: The Mobile system allows dealers to put accounts on or off test and read alarm history from their cellular phone.
Two Way Audio: Two-way audio alarm verification service allows the central station to talk directly to the subscribers alarm system. Senior Welfare Checks: We have an added service for our dealers to utilize with our without medical monitoring. ESC Central can set up a random or standard time for our automation system to generate an alarm so that an operator can call and check on the customer.
Alternative Signal Delivery: ESC Central provides the dealer with information needed to increase your recurring revenue and strengthen signal delivery by adding services such as GSM, IP monitoring, and more.
- AlarmNet
- Connect 24 (DSC Products)
- DMP
- DSC TLink
- IPdatatel
- NAPCO
- Teldat: Firelite/SilentKnight/Notifier
- Radionics
- Telular
Dealer Training: ESC Central coordinates trainings throughout the year to allow dealers to obtain continued education.
Data Entry Efficiency: We understand that each customer you have may have different needs. There are procedures in place so that each account entered into our system is verified for accuracy and a copy is sent back for your records.
