About us
About Our Alarm Software Company
At WorkHorse Service Company Solutions (SCS), we believe in empowering alarm companies to achieve seamless efficiency and extraordinary growth. With a presence in both Bradenton, Florida, and Lima, Ohio, we’ve crafted innovative software solutions that simplify operations and enhance the experience for both businesses and their customers. At WorkHorse SCS, our mission is clear: to provide a comprehensive, user-friendly platform that connects every aspect of your alarm business—from lead management to billing and customer service—into one seamless system.
Our Story
At WorkHorse, we’re committed to offering competitive pricing that scales with your business needs. Our solutions provide exceptional value to help you.
Every great innovation starts with a problem. For us, it was the realization that alarm companies across North America were grappling with fragmented systems, wasted time, and operational headaches. Founded with the goal of revolutionizing the alarm industry, WorkHorse SCS set out to design a platform that could do what others couldn’t: unify, simplify, and amplify the way alarm businesses operate.
Gone are the days of juggling multiple tools or enduring clunky processes. Our all-in-one solution was created to tackle the most common challenges head-on, delivering a product that is intuitive, reliable, and built to grow alongside your business.
Streamline and grow your operations. Click below to schedule a call with us to explore how our software can benefit your business and get a personalized pricing overview.
Our Mission
Our mission is to make alarm businesses more efficient, profitable, and customer-focused. How do we do that? By offering cutting-edge tools that integrate every facet of your operations into one streamlined platform. Whether you’re managing leads, automating billing, dispatching technicians, or keeping in touch with customers, WorkHorse SCS empowers you to work smarter—not harder.
What We Offer
We know every alarm company has unique needs, which is why our platform is built to be as versatile as it is powerful. Here are just a few ways WorkHorse SCS helps you achieve your goals:
- Lead and Sales Management: Keep your prospects, customers, and job sites organized with a robust CRM system that tracks every interaction and document.
- Recurring Monthly Revenue (RMR) Billing: Automate billing and collections with our Subscription module, ensuring your cash flow stays consistent and stress-free.
- Field Service Management: Dispatch technicians with ease, provide real-time updates, and ensure accurate billing for every service call.
- Customer Service: Manage customer interactions, resolve issues, and deliver exceptional support all from one centralized hub.
- Central Station Integrations: Seamlessly connect with over 30 central stations, allowing for effortless monitoring and quicker response times.
- Accounting Integrations: Sync invoices, payments, and data with QuickBooks Online, keeping your financial records in perfect order.
- Messaging: Communicate professionally with customers via email or text, all without leaving the WorkHorse platform.
Why WorkHorse?
We understand that managing an alarm business isn’t one-size-fits-all. That’s why we’ve designed our platform to be flexible and scalable, ready to grow as you do. By consolidating multiple functions into a single source of truth, you’ll save time, reduce errors, and improve operational efficiency—all while delivering an exceptional experience to your customers.
But we don’t stop there. We’re committed to providing the kind of support that makes you feel like part of the WorkHorse family. Whether it’s onboarding, troubleshooting, or training, our team is here to ensure you’re set up for success every step of the way.
What Our Clients Are Saying
Don’t just take our word for it. Here’s what some of our satisfied clients have to say:
Marvin Smith, President of Orlando Emergency Signal: “With one site, we can generate proposals, place accounts on tests, view signal history, enter central station data, and manage RMR, work orders, and calendars. The system’s ease of use and simplicity allow us to save time, reduce duplicate data entry, and collect payments.”
Ryan Miller, Owner of RM Integrations: “WorkHorse has been an invaluable tool for us at RM Integrations. As a small team, we need every advantage to stay organized and efficient, and WorkHorse delivers exactly that. It’s helped us streamline and clean up our receivables, making a real difference in how we manage our billing and cash flow.”
Let’s Work Together
Ready to see how WorkHorse can transform your alarm business? We invite you to schedule a demo and experience the benefits of a unified, efficient, and customer-centric platform. Let us help you turn challenges into opportunities and ambitions into achievements.
At WorkHorse, we’re not just about software—we’re about solutions that drive your business forward.
Alarm Company Frequently Asked Questions
What is Alarm Company Software?
Alarm Company Software is a specialized tool designed to help security companies manage their operations efficiently. It integrates various functions such as lead management, billing, dispatching, and customer service into one platform.
Why do alarm companies need management software?
Management software simplifies daily operations, reduces errors, and increases efficiency by centralizing all critical functions. This allows companies to focus more on customer satisfaction and business growth.
Can Alarm Company Software be customized for my business?
Yes, most alarm company software solutions, like WorkHorse, offer customization options to fit the unique needs of your business, ensuring optimal performance and user experience.
What features should I look for in Alarm Billing Software?
Key features include automated invoicing, subscription management, payment tracking, and integration with accounting systems like QuickBooks for seamless financial operations.
Is Alarm Billing Software secure?
Absolutely. Most billing software solutions, including those from WorkHorse, employ robust security measures to protect sensitive financial data and ensure compliance with industry standards.
Can I manage multiple subscriptions with Alarm Billing Software?
Yes, advanced billing software allows you to manage multiple subscriptions easily, helping you keep track of recurring revenues and customer accounts efficiently.
What are 3rd party integrations in Alarm Company Software?
These are external software or systems integrated with your alarm company software to enhance functionality, such as communication platforms, central station monitoring, and accounting tools.
Which platforms can be integrated with Alarm Company Software?
Popular integrations include QuickBooks, various communication tools, and over 30 central station systems, allowing for a seamless workflow and improved efficiency.
How do integrations benefit my alarm company?
Integrations streamline operations by allowing different systems to work together. This reduces manual work, enhances data accuracy, and improves overall efficiency.
Let us help you streamline your operations and achieve greater success with our all-in-one software solution.
We are your Single Point of Data Entry
Our Service Area & Headquarters
