What Makes WorkHorse Stand Out?
We know alarm companies face unique challenges, from juggling complex operations to meeting customer expectations. That’s why we’ve built our platform to address these pain points directly. WorkHorse SCS simplifies your day-to-day tasks, reduces errors, and saves you valuable time so you can focus on what matters most—growing your business and delivering exceptional service.
Key Features
Here are some of the key features that make our software the ideal choice:
Customer Relationship Management (CRM)
Our CRM system keeps everything organized in one place. Track prospects, customers, job sites, and files effortlessly. With a centralized database, you’ll never lose sight of important details.
Field Service Management
Dispatching technicians has never been easier. Manage schedules, parts, on/off tests, and collections seamlessly. Real-time updates ensure your team stays connected and efficient in the field.
Recurring Monthly Revenue (RMR) Billing
RMR is the lifeblood of your business, and our Subscription module takes the stress out of billing and collections. Automate the process and enjoy timely, accurate revenue management.
eAgreements and eDocuments
Simplify your paperwork with eDocuments. Automatically fill out agreements and send them for signatures in just a few clicks. It’s fast, secure, and eliminates manual errors.
Central Station Integrations
Seamlessly integrate with over 30 central stations to improve monitoring and response times. Our software keeps everything connected for a streamlined experience.
Accounting Integrations
Sync your financial data effortlessly with QuickBooks Online. From invoices to payments, everything is updated in real-time to keep your books in perfect order.
Messaging
Stay connected with your customers through built-in email and text messaging features. Communicate updates, reminders, or promotions directly from the platform while maintaining professionalism.
Customer Portal
Your customers will love the convenience of our self-service portal. They can manage accounts, view invoices, update payment details, and track service requests anytime, anywhere.
Why Alarm Companies Trust WorkHorse
We’re more than just a software provider; we’re a partner invested in your success. Here’s why alarm companies across North America choose WorkHorse SCS:
- Tailored for Your Needs: Our platform is designed specifically for alarm businesses, ensuring every feature adds value.
- Scalable and Flexible: Whether you’re a small startup or a large enterprise, our software grows with you.
- Ease of Use: Intuitive design means you and your team can hit the ground running, with minimal training required.
- Time Savings: By consolidating multiple systems into one, we save you time and reduce overhead costs.
Outstanding Support: Our team of industry experts is always here to help with onboarding, training, and troubleshooting.
What We Offer
We know every alarm company has unique needs, which is why our platform is built to be as versatile as it is powerful. Here are just a few ways WorkHorse SCS helps you achieve your goals:
RMR Billing
RMR Billing
Field Service Management
Field Service Management
Lead and Sales Management
Lead and Sales Management
Customer Service
Customer Service
Central Station Integrations
Central Station Integrations
Accounting Integrations
Accounting Integrations
Dispatch Technicians
Dispatch Technicians
Messaging
Messaging
Customer Portal
Customer Portal
What Our Clients Are Saying
See the WorkHorse Difference
Ready to transform your operations? WorkHorse SCS is the all-in-one solution that simplifies your processes, strengthens your team’s productivity, and enhances your customer relationships.
Contact us today to schedule a demo and experience firsthand how our software can take your alarm business to the next level. At WorkHorse SCS, we’re not just providing software—we’re empowering your success.
Alarm Company Frequently Asked Questions
What is Alarm Company Software?
Alarm Company Software is a specialized tool designed to help security companies manage their operations efficiently. It integrates various functions such as lead management, billing, dispatching, and customer service into one platform.
Why do alarm companies need management software?
Management software simplifies daily operations, reduces errors, and increases efficiency by centralizing all critical functions. This allows companies to focus more on customer satisfaction and business growth.
Can Alarm Company Software be customized for my business?
Yes, most alarm company software solutions, like WorkHorse, offer customization options to fit the unique needs of your business, ensuring optimal performance and user experience.
What features should I look for in Alarm Billing Software?
Key features include automated invoicing, subscription management, payment tracking, and integration with accounting systems like QuickBooks for seamless financial operations.
Is Alarm Billing Software secure?
Absolutely. Most billing software solutions, including those from WorkHorse, employ robust security measures to protect sensitive financial data and ensure compliance with industry standards.
Can I manage multiple subscriptions with Alarm Billing Software?
Yes, advanced billing software allows you to manage multiple subscriptions easily, helping you keep track of recurring revenues and customer accounts efficiently.
What are 3rd party integrations in Alarm Company Software?
These are external software or systems integrated with your alarm company software to enhance functionality, such as communication platforms, central station monitoring, and accounting tools.
Which platforms can be integrated with Alarm Company Software?
Popular integrations include QuickBooks, various communication tools, and over 30 central station systems, allowing for a seamless workflow and improved efficiency.
How do integrations benefit my alarm company?
Integrations streamline operations by allowing different systems to work together. This reduces manual work, enhances data accuracy, and improves overall efficiency.
Our Service Area & Headquarters
