CMS Criticom Monitoring Services
Professional Monitoring
CMS has provided high-quality alarm monitoring nationwide for over 35 years. As one of the largest wholesale monitoring companies in the U.S., CMS supports over 3.000 alarm dealers who service more than 800,000 subscribers in all 50 states.
- Fire System Monitoring
- Environmental Monitoring
- Two-way Voice
- Video Monitoring
- PERS and MPERS
- Cellular and IP
- Message Center
- Subscriber Billing
- Interactive Services
CMS is always prepared with true redundancy—we’re equipped with three UL Listed, FM Approved monitoring centers located throughout the U.S.
Our monitoring centers are connected using the latest in communications technology, allowing us to load balance by redistributing operator resources during spikes in alarm activity. CMS Monitoring Centers are linked together and operate as one virtual central station to help provide stability.
The monitoring applications we use allow real-time signal traffic management. This feature enables greater flexibility for monitoring supervisors who can shift technical and labor resources between centers during peak activity. CMS can ensure fast and consistent response times on our full complement of services. Dealers can rest easy knowing CMS’ infrastructure is enhanced by geographic diversity and real-time signal balancing.
