No Hidden Fees
What you see is what yo pay
Built for Alarm Companies
Designed for your industry
U.S.-Based Support
Real people. Real support.
Monthly Subscription
$350
/month
- Includes 1 User
- Additional Users – $25/user/month
Usage-Based Services
- eAgreements
-
$2.00
per agreement
- USPS First-Class Mail
-
$1.58
per mailer
You are only charged for these services when they are used
Payment Processing
-
2.89%
+ $0.25
per transaction
-
3.10%
+ $0.25
per transaction
-
$0.65
per transaction
Additional merchant-service pricing options are available based on processing volume and upon request. Merchant services are subject to underwriting and approval. Other transaction fees may apply.
→ View Full Pricing Details
Simple. Transparent. Predictable.
Your WorkHorse subscription includes access to the software features and future updates we develop. We don’t charge additional monthly fees for new WorkHorse modules or features.
Usage-based services and third-party fees are billed separately.
Pricing Information
- The monthly base subscription includes one user.
- Additional users are billed monthly.
- Usage-based and third-party charges are billed separately from the monthly subscription.
- Payment-processing services require approval and a separate merchant-services agreement.
- Third-party and usage-based pricing may change when a provider changes its rates. WorkHorse will provide notice of applicable pricing changes in accordance with your agreement.
- Additional charges may apply for returned payments, chargebacks, disputes, expedited services, special projects, data services, taxes, or services outside the standard WorkHorse subscription.
- All pricing is subject to the terms of your WorkHorse Master Service Agreement and any applicable third-party agreement.
What's Included
Cloud-Based Software
Automatic Updates
U.S.-Based Technical Support
Secure Data Storage
Industry Integrations
QuickBooks Integration
Central Station Integrations
One-Time Fees
Plan 1
$1,000
- Data Import from QuickBooks or Central Station and your communication partner.
- Training Videos covering core WorkHorse features.
-
Welcome Call:
• Overview of WorkHorse.
• Review of RMR and account setup process. -
One Full Admin
5 Training Sessions - Q&A Sessions as needed
-
Online Knowledge Base
• HelpDesk
• Phone Support
Plan 2
$2,000
-
WH-Formatted CSV Option:
• Template provided.
• Step-by-step guidance on filling it out. -
One Full Admin
5 Training Sessions - Training sessions are interactive — you drive, WorkHorse navigates you through the process so you fully understand and can operate independently.
- Q&A Sessions as needed
-
Online Knowledge Base
• HelpDesk
• Phone Support
Plan 3
Custom Price
By Hour
- Fully customized process — from pulling data to setting up your WorkHorse accounts.
- Dedicated guidance and assistance with entering all information.
- Flexible training schedule tailored to your team’s needs.
- Step-by-step support with data entry, configuration, and account setup.
- All sessions follow the same “you drive, we guide” model for maximum retention.
- Access to all videos, guides, and SOPs after the first call (scheduled post merchant service paperwork completion)
-
Online Knowledge Base
• HelpDesk
• Phone Support
We make getting started simple
Our team will guide you through every step of the onboarding process—from data migration and system setup to training and launch—so you can start using WorkHorse with confidence.
FAQs
Not sure which plan is right for you? Schedule a personalized demo, and our team will help you find the best option based on your business size, operational needs, and growth goals. There’s no obligation—just expert guidance tailored to your company.
Getting started is simple. Our onboarding team will guide you through setup, training, and implementation so your team can start using WorkHorse with confidence.
Absolutely. Our pricing plans are designed to grow with your business. You can upgrade your plan at any time to access additional features, training, and support.
Yes. WorkHorse integrates with QuickBooks, Central Stations, and other industry partners to help you keep your operations connected and eliminate duplicate data entry.
Implementation depends on your selected plan and the size of your business. Our team will guide you through setup, data migration, training, and onboarding to ensure a smooth transition.
Every plan includes onboarding and training. Higher-tier plans offer additional one-on-one sessions, customized guidance, and ongoing support to help your team get the most out of WorkHorse.
We offer flexible options based on your business needs. During your demo, we’ll walk you through the available plans and help you choose the best fit for your company.
